mms99 Terms & Conditions

These terms and conditions ("Terms") govern the use of the mms99 platform and all related services. By accessing this website, creating an account, or using any service, you are considered to have fully agreed to these Terms.

mms99 is an online gaming and betting platform that provides slot games, cricket betting, live casino, and various other gaming services for users in Bangladesh. These Terms are effective in accordance with Bangladesh Standard Time (BST, UTC+6).

These Terms have been prepared in Bengali and that version is considered final and binding. mms99 reserves the right to modify these Terms at any time, and users will be notified of any changes.

2.1 Age Requirement

To open an account and use mms99 services, you must be at least 21 years old. This platform is operated for users aged 21 and above only. Providing false information about your age will result in immediate account closure and the balance may be forfeited.

2.2 Registration Information

When registering an account, you must provide the following accurate and complete information:

• Full legal name (as per national ID or passport)
• Date of birth
• Active mobile number
• Valid email address
• Current address

Providing false or incomplete information is prohibited. mms99 may request supporting documents for identity verification at any time.

2.3 Single Account Policy

Only one mms99 account is permitted per person, household, address, device, or IP address. Operating multiple accounts is strictly prohibited, and violation of this rule may result in closure of all associated accounts.

3.1 Password & Security

It is your responsibility to keep your mms99 account password confidential. You should not grant access to your account to anyone else. You must immediately notify our support team of any unauthorised use of your account.

3.2 Account Verification

mms99 may initiate an identity verification process at any time for security and fraud prevention purposes. Withdrawals may be put on hold until verification is complete. Typically, a copy of your national ID or passport along with a bank statement or mobile banking screenshot is required.

3.3 Account Language & Communication

mms99 provides customer service in both Bengali and English. All official account-related communications will be sent to your registered email or mobile number.

4.1 Accepted Payment Methods

The following payment methods are currently accepted at mms99:

• Mobile Banking: bKash, Nagad, Rocket, Upay
• Bank Transfer: Major Bangladeshi commercial banks (e.g. Dutch-Bangla Bank, BRAC Bank, Islami Bank)

4.2 Minimum Limits

4.3 Identity Verification & Withdrawals

Before processing a withdrawal, mms99 confirms that the deposit and withdrawal methods are registered under the same account name. Withdrawals to third-party accounts or under a different name are not permitted.

4.4 Suspicious Transactions

If fraudulent, unusual, or suspicious financial activity is detected, mms99 may put the relevant transaction on hold and conduct an investigation. Withdrawals may be delayed while an investigation is in progress.

5.1 Welcome Bonus

New account holders at mms99 can receive a 100% match bonus on their first deposit, up to ৳15,000.

5.2 Wagering Requirements

A 20x wagering requirement applies to the welcome bonus, calculated on the bonus amount only (not on deposit + bonus).

5.3 General Bonus Terms

• Bonuses are for personal use only and cannot be transferred to others.
• Claiming multiple bonuses at the same time is generally not permitted — see the specific promotion details.
• If bonus abuse or fraudulent claiming is detected, the bonus will be cancelled.
• Each promotion may have its own expiry period; the bonus is cancelled once it expires.
• mms99 reserves the right to modify or withdraw any bonus offer.

6.1 Fair Play

mms99 is committed to ensuring a fair and transparent gaming environment for all users. The games on the platform are operated by accredited providers (including Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, NetEnt, and Microgaming) and use Random Number Generator (RNG) technology.

6.2 Betting Rules

Each game or market has its own betting rules. It is the user's own responsibility to read the relevant game rules before placing a bet.

6.3 Technical Errors

If a system failure or technical issue produces an abnormal outcome, mms99 reserves the right to void that round or bet and refund the amount staked. Winnings displayed under abnormal or erroneous circumstances will not be considered valid.

6.4 Sports Betting

The sports betting section offers markets for cricket (BPL, IPL, T20 World Cup), football (FIFA), and other sports. Once a bet is confirmed, it generally cannot be changed. mms99's own rules apply to incomplete or cancelled events.

mms99 gives the highest priority to responsible gaming. We believe gaming is for enjoyment — it should never be a cause of financial pressure or mental distress.

7.1 Self-Control Tools

You can use the following features at any time:

• Deposit Limit Setting: Set a maximum daily, weekly, or monthly deposit limit.
• Session Limit: Set a maximum continuous gaming session duration.
• Self-Timeout: Temporarily suspend your account for a specified period.
• Permanent Self-Exclusion: Request to permanently stop using the platform.

To activate these tools, contact our 24/7 live chat or email us at [email protected]. For more details, visit our Responsible Gaming page.

The following activities are strictly prohibited on the mms99 platform:

• Operating an account for a minor (under 21) or playing on their behalf.
• Creating or operating multiple accounts.
• Exploiting bonus terms for an advantage (bonus arbitrage).
• Playing using automated software, bots, or scripts.
• Money laundering or transacting with funds of illegal origin.
• Collecting or stealing other users' account information.
• Attempting unauthorised access to the platform's systems.
• Providing false or fraudulent information.
• Conducting transactions using a third party's account.

If any of the above activities are detected, mms99 may immediately close the account, forfeit the balance, and take legal action if necessary.

All content on the mms99 website — including logos, designs, software, text, graphics, and other elements — is the intellectual property of mms99 or its licensors. Copying, distributing, publishing, or commercially using these materials without our prior written permission is prohibited.

General personal and non-commercial use of the platform is exempt from these restrictions.

10.1 Nature of Service

mms99 provides its services on an "as is" basis. No guarantee is given for uninterrupted, error-free, or secure service, although we always strive to ensure the highest quality of service.

10.2 Financial Losses

mms99 is not responsible for any financial losses arising from gaming activity. The risk of losing money through gaming lies entirely with the user. mms99 also has limited liability for losses to bets or transactions caused by technical errors or internet issues.

10.3 Third-Party Content

mms99 does not bear direct responsibility for the content, reliability, or security of third-party game providers. However, we work only with accredited and tested providers.

11.1 Closure by mms99

mms99 may suspend or close an account without prior notice in the following circumstances:

• Serious breach of these Terms
• Fraud or suspicious activity
• Providing a false identity or information
• Involvement in Illegal Activities
• Long-term Account Inactivity

11.2 Closed by User

You can close your mms99 account at any time. To do so, contact our support team. Before closing your account, make sure your balance has been withdrawn and all active bets have been settled.

mms99 takes the protection of users' personal information very seriously. Our platform uses SSL encryption technology to keep all data secure. For detailed information on how your personal data is collected, stored and used, please read our Privacy Policy.

Your information will never be sold to third parties. However, in certain circumstances required by legal obligations or security investigations, relevant information may be shared with the appropriate authorities.

mms99 reserves the right to modify, amend or update these terms at any time. For significant changes, a notice will be published on the platform and/or sent to your registered email.

If you continue using the platform after any changes, you will be considered to have accepted the new terms. For this reason, it is advisable to check this page regularly.

If you have any questions, clarifications or complaints about these terms, please contact the mms99 support team:

• Live Chat: Available 24/7, via the platform
• Email: [email protected]

After receiving a complaint, our team will respond as quickly as possible. For complex matters, a detailed reply will be provided after the investigation is complete. Support is available in both Bengali and English.